Website enquiries
Submitting a quote request does not create a contract or guarantee availability. Information supplied through this website should be accurate and complete so we can assess the work properly.
Quotes and scope
Quotes are based on the information available at the time. A site visit may be required. Work outside the agreed scope, concealed damage, unexpected site conditions or requested changes may require a revised quote and timing.
Bookings and access
A booking is confirmed only when the scope, price and timing have been agreed. The client must provide safe and reasonable access to the property and disclose known hazards, access restrictions and relevant property requirements.
Pricing and payment
Pricing, deposits, progress payments and payment dates will be stated in the accepted quote or invoice. Additional work will be discussed and approved before it is undertaken where reasonably practicable.
Cancellations and delays
Please tell us as early as possible if access or timing changes. Weather, material availability, site conditions and circumstances outside reasonable control may affect scheduled work. Any job-specific cancellation terms will be stated in the quote.
Specialist and regulated work
Electrical, plumbing, gasfitting, restricted building work and other regulated services must be completed by appropriately qualified or licensed trades. We will identify and discuss those requirements when they are relevant.
Workmanship and concerns
Please contact us promptly if you have a concern about completed work. We will review the agreed scope and determine a practical next step. Nothing in these terms limits rights available under New Zealand consumer law where those rights apply.
Website content
Website information is general and may change. Images are illustrative unless identified as a specific Nova Maintenance project. You may not copy or commercially reuse website content without permission.
Contact
Questions about these terms can be sent to info@novamaintenance.co.nz or discussed by calling 022 422 3760.
Last updated: 18 September 2026.